Cultivating our culture

As the world faces pressing challenges to the resilience of economies and societies, and changes in the way we work, we have stayed focused on our Culture of Caring℠ to deliver the best outcomes for our people, the environment and our company.

We know that if we foster a learning culture and unlock career opportunities, we will fuel long-term growth for our people and Jacobs. We are implementing technology, tools and resources to better match our people to opportunities — enabling us to field a global resource bench. Our employee experience platform — e3: engage. excel. elevate. — helps develop our employees through continuous feedback and celebrations, aligning priorities and upskilling knowledge. In FY22, our e3 Learning platform provided over 26,000 training programs to employees globally. To continually evaluate progress in our strategic priority areas and identify new opportunities for growth, we are now conducting smaller, periodic pulse surveys with employees, with the first deployed in FY22.

At Jacobs, we remain committed to prioritizing work that is healthy, safe and secure for our people and our planet. This year marked the 15-year anniversary of BeyondZero® and we are proud to have demonstrated safety excellence with another year of zero employee fatalities at work and a total recordable incident rate² of 0.18 (compared to 0.21 in FY21), compared to the North American Industry Classification System’s most recently reported³ aggregate rate of 0.6.

We also launched an enhanced Global Travel Risk Management program with our new Global Assistance & Response provider, International SOS, helping to keep our employees safe, secure and healthy while traveling or on assignment outside their home country. With the outbreak of war in Ukraine, our immediate concern has been the safety and wellbeing of our colleagues and their families in Ukraine — we have stayed in close communication, offering support and guidance. Our Employee Assistance Program is available globally to refugees hosted by Jacobs employees as household members.

At Jacobs, we recognize that being healthy goes beyond the physical. That’s why our new Wellbeing portal provides information on our global wellbeing program integrating physical, mental, financial and social wellbeing for Jacobs employees and their families. The program includes Jacobs’ One Million Lives app, developed in collaboration with global mental health professionals, to provide a free, publicly available, mental health check-in tool with a resources website that enables users to check their own mental health and access proactive strategies for personal mental health development. More than 2,400 Positive Mental Health Champions actively support the mental wellbeing of our employees and 1 in every 24 employees is trained as a Positive Mental Health Champion.

Collectively caring in our communities

At Jacobs, we believe in investing in local communities not only where our employees live and work, but globally, making a positive impact and living our values. We are proud that around the world our people are delivering a global science, technology, engineering, arts and mathematics (STEAM) education and engagement program that demonstrates our commitment to equality, inclusion and diversity. Our program, the Butterfly Effect, creates lasting behavior change and habit formation by providing young people, at primary or elementary school, with the knowledge and understanding they need to put sustainability at the heart of every decision they make as consumers of the future.

Through Collectively℠, our global giving and volunteering program, our people supported communities devastated by the war in Ukraine and events like Hurricane Ian, the earthquake in the Philippines and flooding in Pakistan. Twelve Jacobs employees — including our EVP, Chief Legal & Administrative Officer Joanne Caruso — participated in our 14th global Bridges to Prosperity bridge build, constructing a footbridge in Rwanda that now provides the local community with safe passage.

Our annual Water for People campaign raised more than $260,000 in corporate and employee funds to create local water and sanitation utilities around the globe. In FY22, we donated $3.2 million to 3,000+ charities across 26 countries, and our people tracked approximately 23,000 volunteer hours and completed nearly 8,000 activities.

1 We are externally verifying our FY22 emissions and will be including that data in our FY22 ESG Disclosures Report available soon. 2 As at October 15, 2022 and recorded in accordance with OSHA record keeping requirements, but subject to change thereafter due to possible injury/illness classification changes. The TRIR calculation uses the US OSHA formula of ‘Number of Incidents x 200,000 / total number of hours worked in a year’. The 200,000 is the benchmark established by OSHA because it represents the total number of hours 100 employees would log in 50 weeks based on a 40-hour work week. 3 Cited on October 5th, 2022 via U.S. Bureau of Labor Statistics - Incidence rates of non-fatal occupational injuries and illnesses by industry and case types, 2020 for NAICS code 54133.